Frequently Asked Questions

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QUESTION: How do I know the trailer can come to my house?
ANSWER: Our drivers are excellent and can go nearly anywhere. As long as your driveway or street isn’t a very sharp hill, we can come. Otherwise, you can divert us to a nearby park, church or parking lot! We need up to 60 feet of cleared space (fairly flat).

QUESTION: Will the kids know what to do?
ANSWER: That’s why we bring our Game Coach! He helps the kids along, inspires and instructs. We make sure it’s the party of the year!

QUESTION: Should I be concerned about the types of games for kids?
ANSWER: Upon booking your party, please let us know your concerns and we will address them on an individual basis and will make inappropriate games unavailable.

QUESTION: What about bad weather?
ANSWER: We come rain, snow, shine, temps below freezing or over 100 degrees — we are climate controlled! As long as it is safe for us to drive.

QUESTION: What time should I make the party?
ANSWER: We suggest that you tell your guests that the party is one hour or half-hour before our arrival time — that way they eat first and they all see the grand arrival of our mobile video game theater!

QUESTION: What time will you arrive?
ANSWER: We will arrive approximately 20 minutes prior in order to set-up and rest assured, our door will be open for your guests by the start of your party time!

QUESTION: What if too many people show up to the party? Is there an extra charge?
ANSWER: There will be no extra charge … there’s plenty of room for everybody!

QUESTION: Do I request certain games?
ANSWER: No need. We always bring the full game library to every event and your Game Coach will listen to, make suggestions and evaluate your needs to make your event successful.

QUESTION: Do I tip the Game Coach?
ANSWER: The Game Coach is there to make sure that your group is making the most of our high-tech fun. He tutors, inspires and entertains. Tipping for exceptional service is a great idea, but not required.

QUESTION: Do I have to pay for the party in advance?
ANSWER: Our reservations go quickly. In order to hold your booking, you must pay online (our reservation system makes this easy!) For schools or non-profits who cannot pay ahead, please contact us via telephone or through our contact page.

QUESTION: How do the invitations work?
We will mail invitations to you when payment is complete and the party confirmed.